Privacy policy
Bold Calendar (boldcalendar.com.au) is a business name of Zeroth Group Pty Ltd (ABN 81 665 998 443), an Australian company. In this policy, "we" and "us" mean Zeroth Group Pty Ltd trading as Bold Calendar. This policy explains what personal information we collect, why, and what we do with it.
What we collect
- When you order: your name, email, phone number and delivery address, and what you ordered. Card details go straight to our payment provider, Stripe. We never see or store them.
- When you design a calendar: the title, colour and logo you add. A saved design has its own link, and anyone with that link can view it.
- When you visit: our hosting provider records standard technical information such as your IP address, browser type and the pages you request. Google Analytics, Google Ads and the Meta pixel also use cookies (see below).
Why we collect it
- To take payment, print and deliver your order, and email you about it.
- To keep the website running and secure, and to answer you when you contact us.
- To understand which pages and ads work, so we can improve them.
- To keep the business records the law requires.
Analytics and advertising cookies
We use Google Analytics to see how people find and use the site, and Google Ads and the Meta pixel (Facebook and Instagram) to measure whether our ads lead to orders. They use cookies and record things like the pages you view, the ad you clicked, your device and browser, and roughly where you are. When you order, we tell Google the order number, what was ordered and the amount, but not your name, email or address. Google and Meta may process this information outside Australia. You can block these cookies in your browser settings, install the Google Analytics opt-out add-on, or turn off personalised ads at adssettings.google.com and in your Facebook or Instagram ad preferences.
Marketing emails
We only send marketing email to people who have asked for it or whose business address is published for that purpose. Every email says who it is from and has an unsubscribe link, and you can ask us to remove you at any time.
When you order, there is a box you can tick: "Email me when the 2028 calendar and other new designs are out." It is not ticked unless you tick it. If you do, we add your name and email address to our mailing list, which is kept by our email provider, Resend (it may store it outside Australia), and we record when you ticked it. We use the list only to tell you about new calendars and designs from Bold Calendar. You can unsubscribe with the link in any of those emails, or by emailing info@boldcalendar.com.au. If you do not tick the box, we only email you about your order.
Who we share it with
We do not sell personal information. We share only what is needed with the providers that run the service for us: Stripe (payments), Google and Meta (analytics and advertising), our website host, our email provider, our printer, and the courier that delivers your order. Some of them store data outside Australia, including in the United States. We take reasonable steps to choose providers that protect personal information.
Keeping it secure
We take reasonable steps to protect personal information from misuse, loss and unauthorised access, and we delete it when we no longer need it.
Access, correction and complaints
You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it, including any design or logo you uploaded. If you have a concern about how we have handled your information, contact us first and we will respond within 30 days. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Contact
Zeroth Group Pty Ltd, trading as Bold Calendar
Email: info@boldcalendar.com.au